Sample Projects » Google Cafes


Google Cafes


Project Description

Design a system that allows people on the Google Mountain View campus to quickly and easily find the right cafe to meet their needs.

google-cafe-map.jpg

 

BUSINESS REQUIREMENTS

  • Google employees and visitors need to be able to select a cafe efficiently and enjoyably
  • Account for a range of tastes, dietary needs, time constraints and distance requirements 
  • 19 cafes at various locations across the 98-acre campus
  • Menus change daily, nutritional information documented for each menu item

 

METHODOLOGY + TOOLS + TIME FRAME 

  • Agile Design Sprint
  • On-site at the Google office
  • Timed concept competition 
  • 2 hours
  • 6 person team
  • Post-its, markers, stickers

 

DELIVERABLES

Concept boards, ideas card sorting, design sketches, oral presentation.
 


PROCESS

During the user survey analysis and brainstorming portions of the challenge, I identified the most important functions and biggest pain points for the majority of the users:

  • Want to know which cafe, if any, are serving their favorite items without checking menus at each cafe daily
     
  • Aren't always at their desks when hungry
     
  • Don't want to walk 20 minutes to a cafe only to find long checkout lines and the desired menu item sold out


SOLUTIONS

google-sketch.JPG
  • Google Eats mobile app
     
  • Push notifications when favorite menu items being served or no lines at favorite cafes
     
  • Walking directions from GPS location with live updates about amount of menu items available and wait times on checkout lines
     
  • Live feeds from open cafes showing how crowded they are
     

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